PRIVACY POLICY

Last Updated: September 2026

This Privacy Policy describes how Dynasty Coffee Lounge (“Dynasty,” “we,” “us,” or “our”) collects, uses, stores, and discloses personal information when you visit our website, make a purchase, join our mailing list, make a reservation, register for an event, interact with us online, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any customer, website visitor, event guest, subscriber, or other individual who interacts with our Services.

Please read this Privacy Policy carefully.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, our Services, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the “Last Updated” date displayed at the top of this Privacy Policy and take any additional steps required by applicable law.

2. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with Dynasty Coffee Lounge and the Services.

Information You Provide Directly

We may collect information you voluntarily provide to us, including:

  • Your name

  • Email address

  • Telephone number

  • Billing or shipping address

  • Payment and transaction information

  • Order information

  • Reservation information

  • Event registration or RSVP information

  • Account information, if customer accounts are offered

  • Marketing and communication preferences

  • Information submitted through contact forms

  • Customer service communications

  • Feedback, reviews, survey responses, or other information you choose to provide

If you choose not to provide certain information, some features of our Services may not be available to you.

Reservations and Events

Dynasty Coffee Lounge may offer reservations, private experiences, special events, previews, tastings, pop-ups, or other experiences.

When you make a reservation or register for an event, we may collect information such as your name, contact information, party size, reservation date and time, event preferences, and other information necessary to manage your reservation or participation.

We use this information to administer reservations and events, communicate important information regarding your booking, provide customer service, and improve the guest experience.

Payment Information

If you make a purchase through our website or other digital services, payment information may be collected and processed by third-party payment processors.

Dynasty Coffee Lounge generally does not directly store complete credit or debit card numbers when transactions are processed by an authorized third-party payment provider.

Payment providers process your information according to their own privacy policies and security practices.

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit or interact with our website, certain information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • General location derived from technical information such as an IP address

  • Pages viewed

  • Time spent on pages

  • Referring website

  • Website interactions

  • Date and time of visits

  • Other technical or usage information

We may use cookies, pixels, analytics technologies, and similar tools to collect this information.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors interact with the website, measure performance, and improve our Services.

Depending on the services and technologies used on our website, cookies may include:

Essential Cookies
Necessary for basic website functionality, security, checkout, reservations, or account functionality.

Analytics Cookies
Used to understand website traffic and how visitors interact with our Services.

Preference Cookies
Used to remember certain selections and improve the user experience.

Advertising or Marketing Cookies
If used, these technologies may help us understand the effectiveness of advertising campaigns or provide advertising that may be more relevant to visitors.

You may be able to manage cookies through your browser settings or through privacy controls provided on our website.

Disabling certain cookies may affect website functionality.

5. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Provide and operate our Services

  • Process purchases and payments

  • Fulfill orders

  • Manage reservations

  • Manage events and RSVPs

  • Communicate with customers and guests

  • Provide customer support

  • Send transactional communications

  • Maintain and improve our website

  • Understand how visitors use our Services

  • Personalize aspects of the guest or online experience

  • Prevent fraud and protect the security of our Services

  • Maintain business and transaction records

  • Comply with applicable laws and legal obligations

  • Protect our business, customers, employees, and others

Where permitted by law and according to your communication preferences, we may also use personal information to send information about Dynasty Coffee Lounge, including new products, menu releases, special experiences, events, collaborations, announcements, and promotions.

6. EMAIL AND MARKETING COMMUNICATIONS

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send you information regarding Dynasty Coffee Lounge, including announcements, events, new menu items, collaborations, special experiences, and promotional offers.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in those communications.

Even if you unsubscribe from promotional communications, we may still send non-promotional messages when necessary, including messages regarding purchases, reservations, events, account activity, or customer service.

7. HOW WE MAY DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers and other parties when reasonably necessary to operate Dynasty Coffee Lounge and provide the Services.

These parties may include:

  • Website and e-commerce providers

  • Payment processors

  • Reservation platforms

  • Email and communication providers

  • Analytics providers

  • Hosting and cloud service providers

  • Shipping or fulfillment providers

  • Customer service providers

  • Marketing and advertising service providers

  • Professional advisers, including accountants, attorneys, and consultants

These providers may process personal information on our behalf or according to their own privacy practices.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, property, customers, employees, guests, or others.

If Dynasty Coffee Lounge undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

8. THIRD-PARTY WEBSITES AND SERVICES

Our website or communications may contain links to third-party websites, social media platforms, reservation services, payment providers, or other services that we do not control.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

9. SOCIAL MEDIA

Dynasty Coffee Lounge may maintain accounts on social media platforms.

If you interact with us through social media, the platform may collect information about your interaction according to its own privacy policy.

Information you publicly share through social media may also be visible to other users.

10. SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information under our control.

However, no website, electronic communication, storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

12. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request information about personal information we maintain about you

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a portable copy of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Exercise other privacy rights available under applicable law

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before processing certain privacy requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

13. CHILDREN’S PRIVACY

Our Services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If we learn that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

Parents or legal guardians who believe a child has provided personal information to us may contact Dynasty Coffee Lounge to request appropriate action.

14. INTERNATIONAL VISITORS

Dynasty Coffee Lounge is based in the United States.

If you access our Services from another country, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.

Where required by applicable law, we will use appropriate mechanisms for international transfers of personal information.

15. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Depending on the technologies used by our website and applicable privacy law, visitors may have rights regarding certain uses or disclosures of personal information for targeted or cross-context behavioral advertising.

Where legally required and applicable to our practices, Dynasty Coffee Lounge will provide appropriate methods for visitors to exercise these rights.

We will update this Privacy Policy and our website privacy controls as our technology, advertising practices, and legal obligations develop.

16. PRIVACY REQUESTS

If you would like to exercise a privacy right or have questions regarding information Dynasty Coffee Lounge maintains about you, you may contact us using the contact information provided below.

We may request information reasonably necessary to verify your identity and process your request.

Authorized representatives may submit requests on behalf of another individual where permitted by applicable law and subject to appropriate verification.

17. COMPLAINTS

If you have concerns regarding how Dynasty Coffee Lounge handles personal information, please contact us so that we may review and respond to your concern.

Depending on where you live, you may also have the right to contact an applicable privacy or data protection authority.

18. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

Dynasty Coffee Lounge LLC

Email: hello@dynastycoffeelounge.com

Website:https://www.dynastycoffeelounge.com

Location: Chicago, Illinois, United States

Additional legal entity information will be added once Dynasty Coffee Lounge’s final business registration and contact information have been established.

Effective Date: September 2026